What Our Customers Are Saying
Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Dealer Survey page.
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Jules Rossi, Vernon, BC
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Was visiting Kelowna with a friend. We took a day to visit every motorcycle dealer in the Kelowna area and this was the best dealer by a long shot. This dealer was the most welcoming and friendly that we went to. Travis helped us find our ideal bikes for our riding style. Only reason I didn't leave with a new motorcycle is I am leaving for Naval training in less than a week so I will be gone for potenially the next year. I plan to return to THIS dealer to purchase my next motorcycle as it outperforms the dealers in my area by a very signifigant margin. Recommend this dealer to everyone. It is incredible. Thank you Travis and the rest of the team!!
Remy Ramon, Claresholm, AB -
My friend and I came to Kelowna to visit family, ended up going to every motorcycle dealer in Kelowna out of curiosity. This dealer was the sixth one we came to. This dealership welcomed us instantly and showed us around their showroom despite us being out of towners, as well as quite young (AKA not much money), and on sportbikes. Travis helped us out and introduced me to what I now know as my dream bike. We have never had a dealer experience like this. Would highly recommend this dealer to anybody in the Kelowna area. I am already making plans to return to Kelowna in the spring to purchase my next motorcycle and bring it back to Alberta. Thanks Travis!!!
Nicholas Esparo, Calgary, ALBERTA -
I recently traded in and purchased a new Triumph from M & M Performance. I came away with an amazing positive experience. I found ALL THE STAFF working there to be very friendly, professional and simply premium in class.I never felt pushed, crowded or invaded while I looked around at all the fantastic products they carry. When I was ready to talk business, Kyle, one of the owners, dedicated himself and all the supporting staff to assist me, paying close attention to how I was feeling throughout the whole business venture. An awesome customer service experience.One of the most impressive observations I experienced was when while I was in the midst of processing a budget purchase for my bike, there were a couple of new, non budget, purchases being conducted, yet I was given the same attention, time and respect the other larger purchasing parties were receiving.Much respect given as respect was fully deserved, nice work guys!Cheers,
Shaun MatthewsShaun Matthews, West Kelowna, BC -
I recently traded in and purchased a new Triumph from M & M Performance. I came away with an amazing positive experience. I found ALL THE STAFF working there to be very friendly, professional and simply premium in class.I never felt pushed, crowded or invaded while I looked around at all the fantastic products they carry. When I was ready to talk business, Kyle, one of the owners, dedicated himself and all the supporting staff to assist me, paying close attention to how I was feeling throughout the whole business venture. An awesome customer service experience.One of the most impressive observations I experienced was when while I was in the midst of processing a budget purchase for my bike, there were a couple of new, non budget, purchases being conducted, yet I was given the same attention, time and respect the other larger purchasing parties were receiving.Much respect given as respect was fully deserved, nice work guys!Cheers,
Shaun-Anonymous -
Great dealership always courteous and fair
Chris Ensign, West Kelowna, BC -
This store provided an outstanding customer service. Travis is awesome I never was receiving such a service from an Indian Dealer. 5 stars all over for him. GREAT JOB!
Sabine Schindler, Dewdney, BC -
I made my first Indian motorcycle with M and M during March of 2021. Recently, I upgrade my Indian and purchased a Sportsman ATV with a plow. Kyle and Nick were great to work with Kyle really went the distance to make sure I had the right bike and ATV for my needs. My experience with the parts and service departments have also been really good
Dave Drew, Canoe, BC -
I purchased a 2021 Indian Challenger in July. They did not have the colour I wanted and phoned around and found one in Saskatoon. The bike arrived the next week. Thanks to Travis and Kyle for all the effort put into locating the bike for me. Top notch service from the entire staff and M and M Performance. They are great to deal with and make every effort to make things work. I highly recommend them.
kathy Senio, Kamloops, BC -
I flew from Vancouver Island to buy a used motorcycle from a local person and the bike came with two new tires as part of the deal. I came to your shop and inquired if you could install the new tires same day so I could ride safely home to the Island, the service and parts people were fantastic and said the would install them right away, couple hours later and I was on the road.Cheers and thanks for the great service,
DaveDave 2E, Qualicum, BC -
I needed a part for my bike and apparently a bulletin had been sent out to Owners. I had a terrible purchasing experience at the Dealership where I purchased my bike and never got any notification from them. I contacted M&M took my bike there, and they took pictures of mileage etc and contacted Polaris and despite my warranty being over, Nick was able to get this work covered. I took my bike for the work and was treated extremely well and when it looked like the work was going to take much longer than they thought I was provided with transportation so I could do other things. I highly recommend M&M for what I consider exceptional customer service and sincerely thank them for their efforts on my behalf.
Larry Graves, Penticton, BC -
Owen in sales was absolutely great to deal with. Really appreciate all the time he spent with us answering questions and going over the unit. Everyone there seem very friendly. Its been a great experience so far
Shaun Eriksen, Summerland, BC -
This is my 3rd Purchase from Kyle and Nick. I have two 850 Sportsmans I purchased from them in 2015 and a 800 174LE in 2017 and now the 165 Khaos yesterday. M&M has a great team. I was looked after from the moment I arrived. Highly recommend M&M Performance.
Irvine Lenz, Langley, BC -
From the start with Travis ( the go to sales guy) to talking to Nick ( insight on the machine) the parts and service staff...This is the place to go. Visited the other guys and not even close to the crew at M & M. Helpful in every way
Terry Dunn, West Kelowna, BC -
Once again, M & M has outdone themselves with fantastic customer service. Travis is outstanding and an asset to the company.
William Guthrie, Peachland, BC -
I have been dealing with Nick and Kyle for years. They are #1 in my books. I have bought several machines from them and there days at Sea to Sky. I happy they finally went on there own. Im from the coast and I will still go see them for my service and any problems that arise. I know I can trust them 100%. Thanks admin guys!!
Darren McTavish, Chilliwack, BC -
I have known Nick and Kyle for a long time. In my opinion, they are the best in the business ! Also, they will not be undersold. We drive from Vancouver just to deal with M&M Performance, it's worth it.
mike wichmann, langley, BRITISH CO -
Very great experience! Friendly and very helpful staff. Big Thank you to Kyle, Travis, Dave & the rest of the m&m staff for finding the ride I wanted!
Scott Loewen, BC -
I don't really take the time out of my day to write reviews, but WOW these guys are truly amazing and also is going to make a young kid's Christmas truly special. Hmmm where do I start Dave in financing fast and also kept in contact and was on the ball within 30 minutes, they also delivered the quad washed the cleaned, with the paper work ready to go a few days later. Unbelievable service above and beyond words cant describe is which I purchased from them instead of other dealers thanks again guys looking forward to my next purchase from you.
brad duckett, kamloops, BRITISH CO -
We had a fantastic experience with Kyle(Sales) and Dave(Finance). Very friendly. They weren't pushy and aggressive. We felt very comfortable and were given all the information that was needed in order to make a decision on exciting Slingshot purchase. We give them a HUGE thumbs up. Thanks guys!
Darren Michelle Jensen, Kelowna, BC -
Big shout out to Nick and Dennis....these two gentlemen define excellent customer service....I was in dire need of last minute service on my motorcycle before a longer trip this weekend and even though they were fully booked Nick took care of it and managed to squeeze me in....you' ve earned my customer loyalty and my business, can't wait to see what the future holds for M&M. ..
William Guthrie, Peachland, BC -
I have been dealing with M&M for 5 years in that five years Service has always been professional and on the mark.Last year purchased a 2009 RMK Dragon what a awesome sled!!! I recommend M&M to all my friends.Keep up the great work.Ray Bruneau
Ray , Westbank, BC -
My first motorcycle from M&Ms was a Honda Shadow Aero and I loved the bike!! I was fresh off the KDSC safety course, took it in 2009, and my ride was perfect for me and my skill level, even when my skills became better that bike rocked!! My second purchase was a 2011 Victory Kingpin, which I had custom painted by Rick Evans! I could NOT be any HAPPIER with this new bike, it totally rocks!! Everyone at M&Ms have become family to me, due to their fantastic work ethics and their incredible support!! I am proud to be a customer and friend of these fine people!! Thankyou to each and everyone of you for all you have done for me and my riding and all your continued support!!
Brenda , Kelowna, BC -
-Anonymous
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This was the first time I had been to M&M and they are awsome. I walked in just looking and the whole staff treated me like gold and I ended up buying a new quad and whole bunch of accessories. I have been to lots of shops and they are by far the best. There main concern was making sure I was looked after and happy. They also have a great selection of accessoires in stock.
Joe , Kelowna, BC -
Overall start to finish dealing with Larry Nickel manager was precise and very sincere about the customers deal. Also thank all M&M staff that helped out was happy with the great service. Thanks
Dale , Beaumont, AB -
I purchased a used motorcycle from M&M and was treated like gold. Everyone in the dealership was so nice and helpful. I had a minor accident the day after and when I came back the service department treated me and my wife like no place we have ever been before. I would highly recommned this shop to everyone I know and I tell everyone about the experience i had. Thank you very much
MILES , Kelowna, BC -
Having been in business for 20 years, I am very familiar with the term "Customer Service." The guys at M&M take it to a whole new level! My wife and I recently purchased 2 used motorcycles from M&M. I knew what I wanted...a Victory Vegas. My wife was uncertain as to a make or model, other than, "I'll know it when I ride it." Dave recommended a 2006 Sabre, and she loves it! (If she loved it any more, she'd take it to bed with her, and keep me in the garage!) Dave gave us an awesome deal on both bikes, and although we paid cash, he offered us excellent in-house financing at very attractive rates. Customer service and follow-up after the sale were excellent as well. If you're looking for a new ride, don't make a purchase until you visit Dave McAlpine at M&M! Dave and the entire M&M team truly do ROCK!
Gordon , Kelowna, BC -
I'd like to thank all the staff for all the help in selecting my kingpin. The sevice has been above and beyond wonderful. The service I received when I had my 86 honda made my decision very easy when it came to purchasing a new bike. Thank you all
Jackie , Kelowna, BC -
Excellent service from before I bought and after. Thanks for helping me select the Gunner. Great group of people and always will in to help have gone above and beyond expectations. Always a pleasure to go in to the shop and ride after hours. M&M understands customer service and does not treat you like another #. Thanks Kris
Kris , Kelowna, BC -
Dennis at parts desk was very helpful and Larry at the service desk was very friendly. I had a recall item on my Victory motorcycle that needed attention and they were able to quickly get me in and on the road. I had came in on wet roads and my windshield was a mess, they wiped down the bike and cleaned the windshield. Thanks for the excellent service.
Darryl , Vernon, BC -
I really appreciate Mike and Dennis in the parts department. They recognize me by name and are always willing to help and don't give me a hard up-sell...I am new to the quading world with my '09 Sportsman Touring 800 EFI..Great, trustworthy group of guys always willing to help and answer my beginner questions....Very impressed!
John , Kelowna, BC -
I got a 2015 ranger xp900 camo eps now with over 7000.00$ in add on and I still want more. There is so much u can add to one of the new lock and ride from windows to doors roofs too cool all at your dealer.that would be M M Profomence they don't have it they will get it asap thanks guys Dean
Dean , bbotsford, BC -
I got a 2015 ranger xp900 camo eps now with over 7000.00$ in add on and I still want more. There is so much u can add to one of the new lock and ride from windows to doors roofs too cool all at your dealer.that would be M M Profomence they don't have it they will get it asap thanks guys Dean
Dean -
I purchased and picked up a new Ranger 570 today as a Christmas present for myself. I dealt with Nick and Kyle initially calling 2 days prior to picking up. I was absolutely amazed with the service and reception I received especially being from out of town.These guys know their stuff, made the purchase so smooth and easy with no pressure in such a professional manner. I really appreciated the customer service which seems almost lost and gone with everyone else I talked to in my search. I would not only recommend MM performance and Nick and Kyle to anyone, I would strongly encourage anyone to go see these guys if you are looking at ATV s. By far the most positive experience I have had in a long while when making a big purchase. Awesome job guys Jim M
Jim , Chilliwack, BC -
I purchased and picked up a new Ranger 570 today as a Christmas present for myself. I dealt with Nick and Kyle initially calling 2 days prior to picking up. I was absolutely amazed with the service and reception I received especially being from out of town.These guys know their stuff, made the purchase so smooth and easy with no pressure in such a professional manner. I really appreciated the customer service which seems almost lost and gone with everyone else I talked to in my search. I would not only recommend MM performance and Nick and Kyle to anyone, I would strongly encourage anyone to go see these guys if you are looking at ATV s. By far the most positive experience I have had in a long while when making a big purchase. Awesome job guys Jim M
Jim Chilliwack BC -
I got a 2015 ranger xp900 camo eps now with over 7000.00$ in add on and I still want more. There is so much u can add to one of the new lock and ride from windows to doors roofs too cool all at your dealer.that would be M M Profomence they don't have it they will get it asap thanks guys Dean
Dean Abbotsford BC -
I really appreciate Mike and Dennis in the parts department. They recognize me by name and are always willing to help and don't give me a hard up-sell...I am new to the quading world with my '09 Sportsman Touring 800 EFI..Great, trustworthy group of guys always willing to help and answer my beginner questions....Very impressed!
John Kelowna BC -
Excellent service from before I bought and after. Thanks for helping me select the Gunner. Great group of people and always will in to help have gone above and beyond expectations. Always a pleasure to go in to the shop and ride after hours. M&M understands customer service and does not treat you like another #. Thanks Kris
Kris Kelowna BC -
I'd like to thank all the staff for all the help in selecting my kingpin. The sevice has been above and beyond wonderful. The service I received when I had my 86 honda made my decision very easy when it came to purchasing a new bike. Thank you all
Jackie Kelowna BC -
Having been in business for 20 years, I am very familiar with the term "Customer Service." The guys at M&M take it to a whole new level! My wife and I recently purchased 2 used motorcycles from M&M. I knew what I wanted...a Victory Vegas. My wife was uncertain as to a make or model, other than, "I'll know it when I ride it." Dave recommended a 2006 Sabre, and she loves it! (If she loved it any more, she'd take it to bed with her, and keep me in the garage!) Dave gave us an awesome deal on both bikes, and although we paid cash, he offered us excellent in-house financing at very attractive rates. Customer service and follow-up after the sale were excellent as well. If you're looking for a new ride, don't make a purchase until you visit Dave McAlpine at M&M! Dave and the entire M&M team truly do ROCK!
Gordon Kelowna BC -
I purchased a used motorcycle from M&M and was treated like gold. Everyone in the dealership was so nice and helpful. I had a minor accident the day after and when I came back the service department treated me and my wife like no place we have ever been before. I would highly recommned this shop to everyone I know and I tell everyone about the experience i had. Thank you very much
MILES KELOWNA BC -
I purchased and picked up a new Ranger 570 today as a Christmas present for myself. I dealt with Nick and Kyle initially calling 2 days prior to picking up. I was absolutely amazed with the service and reception I received especially being from out of town.These guys know their stuff, made the purchase so smooth and easy with no pressure in such a professional manner. I really appreciated the customer service which seems almost lost and gone with everyone else I talked to in my search. I would not only recommend MM performance and Nick and Kyle to anyone, I would strongly encourage anyone to go see these guys if you are looking at ATV s. By far the most positive experience I have had in a long while when making a big purchase. Awesome job guys Jim M
Jim Chilliwack -
I got a 2015 ranger xp900 camo eps now with over 7000.00$ in add on and I still want more. There is so much u can add to one of the new lock and ride from windows to doors roofs too cool all at your dealer.that would be M M Profomence they don't have it they will get it asap thanks guys Dean
Dean Abbotsford -
I really appreciate Mike and Dennis in the parts department. They recognize me by name and are always willing to help and don't give me a hard up-sell...I am new to the quading world with my '09 Sportsman Touring 800 EFI..Great, trustworthy group of guys always willing to help and answer my beginner questions....Very impressed!
John Kelowna -
Excellent service from before I bought and after. Thanks for helping me select the Gunner. Great group of people and always will in to help have gone above and beyond expectations. Always a pleasure to go in to the shop and ride after hours. M&M understands customer service and does not treat you like another #. Thanks Kris
Kris Kelowna -
I'd like to thank all the staff for all the help in selecting my kingpin. The sevice has been above and beyond wonderful. The service I received when I had my 86 honda made my decision very easy when it came to purchasing a new bike. Thank you all
Jackie Kelowna -
Having been in business for 20 years, I am very familiar with the term "Customer Service." The guys at M&M take it to a whole new level! My wife and I recently purchased 2 used motorcycles from M&M. I knew what I wanted...a Victory Vegas. My wife was uncertain as to a make or model, other than, "I'll know it when I ride it." Dave recommended a 2006 Sabre, and she loves it! (If she loved it any more, she'd take it to bed with her, and keep me in the garage!) Dave gave us an awesome deal on both bikes, and although we paid cash, he offered us excellent in-house financing at very attractive rates. Customer service and follow-up after the sale were excellent as well. If you're looking for a new ride, don't make a purchase until you visit Dave McAlpine at M&M! Dave and the entire M&M team truly do ROCK!
Gordon Kelowna -
I purchased a used motorcycle from M&M and was treated like gold. Everyone in the dealership was so nice and helpful. I had a minor accident the day after and when I came back the service department treated me and my wife like no place we have ever been before. I would highly recommned this shop to everyone I know and I tell everyone about the experience i had. Thank you very much
MILES KELOWNA
Thanks for everything. Appreciate the no BS communication and awesome staff. Would not hesitate to purchase from M&M again. Love the SxS!